Korn Ferry International, a global organization founded in Los Angeles in 1967, is an independent provider of talent management solutions, including research, data analytics, executive search, and assessment services. Korn Ferry works with more than 1,000 organizations around the world. The company has offices in 42 countries and territories and employs nearly 5,000 professionals worldwide.
Korn Ferry’s clients include 90 percent of the Fortune 500. Leading private equity firms, top law firms, real estate investment trusts, top-performing hedge funds and asset managers, more than 700 colleges and universities, and more than 100 nonprofit organizations. Below, you have a collection of the top 25 questions I consider you must prepare yourself with the perfect answer if you want to pass any interview and get the job you want:
1. What Do You Know About Our Company Korn Ferry?
Korn Ferry was founded in 1969 by Lester B. Korn and Richard M. Ferry in Los Angeles. In the beginning, there was a small office in Century City, Los Angeles, with one employee and one phone. Still, the name on the door said everything: Korn Ferry International. The first client of Korn Ferry was a local plastics manufacturing company. At the time, Korn Ferry was one of many US firms that worked with ex-pats, helping them relocate to the United States. Korn Ferry’s first big contract came in late 1970 when a major U.S. corporation hired the firm to help with a hiring event. The firm’s founder, Lester Korn, happened to be at the airport when the event was taking place, and he was struck by how poorly it was being handled. He approached the organizers, pitched his expertise, and soon landed the contract. That was the start of Korn Ferry’s corporate business. It started offering organizational and leadership training as well as other development programs.
2. What Motivates You To Work For Us?
In my previous company, I felt that the work tasks were too routine, and the growth potential was limited. When I decide to accept a new challenge, I am sure that I will be surrounded by people who will support my development and I will have a chance to learn new things. I am sure I can achieve my goals in this company and go even further.
3. How Can You Contribute To Korn Ferry?
I can contribute with my unique leadership skills, enthusiasm for learning new things, motivation for achieving the best results, problem-solving skills, and ability to work under pressure in a team environment. I can make suggestions for improvement if needed and help others with my ideas if they want them or not!
4. What Makes You Think You Are The Best Candidate For This Role?
I am also good at multitasking, prioritizing, and planning my daily activities. I have a very positive attitude towards life, and I believe everything happens for a reason. I am also a very creative, imaginative, and open-minded person with a natural curiosity to explore new things. I am a friendly, helpful, and kind-hearted person who loves to make others happy.
5. What Is Your Experience In This Field?
I have 5 years of experience in the marketing and consulting field. I worked on several projects, in different environments, from small companies to big corporations. Furthermore, I have learned a lot during all these years, and always open to new challenges, learning new things, and improving my skills.
6. What Is Your Dream Job? What Do You Hope To Achieve If You Were Hired For That Position?
I want to be a part of a team that delivers value to people by solving their problems and enabling them to do things that they couldn’t do without our help. I know that if we do this well, the company will be successful, and I will probably also get promoted to a team with clients of my own.
Getting hired is the first step to obtaining my dream job. I need to prepare for the interview and be ready to show the hiring manager that I have what it takes to do the job.
7. Are You Familiar With The Term “Excellent Customer Service”? Can You Explain It?
I know it is a must in any company because people expect high-quality service from their providers.
As a customer, you must be satisfied with your provider and be able to communicate with them to resolve any problems that may arise.
As a provider, you must ensure that your customers receive all the attention required and are satisfied with your services.
8. How Do You Handle A Difficult Client?
I am very good at listening to clients and understanding their problems. I like to think of myself as a problem solver, and I am always looking for ways to improve my work and increase customer satisfaction. I am very detail-oriented, and I pay attention to every little thing.
If there is an urgency, I jump right on it and do it. I am very responsible and reliable, and I always follow through with what I say I am going to do.
9. What Methods Do You Use To Identify Your Client’s Needs?
I first look at what the client is trying to achieve, and then I try to figure out how I can help them achieve that goal. I put a lot of questions to understand his need. Based on his answers, and my expertise, I’m providing the best solution.
For example, if the client wants to improve their sales performance, I will start to analyze and define methods to optimize their sales process. The next step is to implement the solution identified.
10. How Do You Structure Your Approach When Solving Those Needs?
I would start by finding out what kind of problems they are facing. Then I would look at the situation and figure out how to solve it. The main thing I look for is how they might be able to improve their business processes so that they can achieve their goals.
11. How Do You Ensure That You Provide The Best Possible Service To Your Client?
When I’m working on a project for a client, I always try to make sure that I am providing them with the best service possible. I analyze and define different possibilities and how to implement them. Afterward, I sort them out and think again, from a different perspective, if the solution identified could help them achieve their goals more efficiently and effectively so that the client can get the results required.
12. Describe How You Would Explain A Complex Or Technical Issue To A Client.
When I start working on the project, I will first conduct the due diligence, research, background check, and other required tasks. After that, I will meet the client to understand their requirements and to start working on the project. During the project, I will keep updating the client on the progress and answering their queries.
Working with a client of any background and understanding level becomes very easy if you know how to keep your client informed. It doesn’t matter if you are working with a client from a technical background or without technical understanding; you can always find a way to explain something simply.
13. Can You Walk Me Through Your Process When Sizing A Market?
When I’m sizing a market, I do a lot of research to find out what people are doing in that industry. Then I try to figure out how many people are in that industry and how much money they make. When doing this research, I also try to find out exactly what the market will look like when it is fully developed so that I can make sure that I am providing solutions for it at the right time.
14. Describe Your Process When Researching A Company Or Industry.
When researching a company or industry, I try to find as much information about it as possible. I tried to find out how many employees they have, how much they are paid, what services they provide, and what the sales of those services are. If the company is publicly traded, then I look up its stock price and see if it has been going up or down. If it has been going down, then I know that there may be some problems in the business that need to be addressed by the owners.
15. What Is Something That You Always Do Before You Start Working On A Project?
I research the project details before beginning work on it; to ensure that I understand all the requirements and that I have the right team and budget to complete the project on time. I am creating a list of all the important tasks and prioritizing them. This way, I know for sure that I will not forget any important details.
16. What Is Something You Would Like Your Clients To Know About You?
I want my clients to know that if they hire me, they are getting a very experienced consultant who will work hard for them and fight for them in court if necessary. When working with a consultant such as myself, they need to remember that there may be times when their case is not going well, and they may need help from me. They can consider me a very close friend, ready to help.
17. What Makes A Good Consultant At Korn Ferry?
A good consultant must have an upbeat personality and a professional attitude. It must be open-minded and be able to work in a team. It is also vital to know, how to communicate with others and make them feel comfortable. He knows how to listen to the customer’s queries and how to help him implement the best solution. And you must be able to work under pressure and be able to handle stressful situations.
18. Why Do You Want To Work For Our Consulting Firm Korn Ferry International Over Other Firms?
I think Korn Ferry would be a great place to work since it’s a very reputable firm and it’s a large company. I’m sure there are many opportunities for career growth and it’s a great brand to have on your resume. Korn Ferry is a great company to work for, and I’m sure most people would be happy to have this brand on their resumes. Additionally, given the amount of experience required for this position, working at Korn Ferry will also give you plenty of opportunities to advance your skills.
19. What Skills Or Behaviors Do You Believe A Consultant Needs To Be Successful In This Industry?
A skilled consultant must inspire confidence naturally, without having to show their resume or client’s portfolio.
Quality consultants understand their roles, in which the client is the lead. Consultants work as members of a team, not as individuals. Achieving a client’s success is the only way to build a long-term business relationship.
A skilled consultant can provide practical answers while integrating strategy and tactics. They can create an action plan that is relevant today and sustainable tomorrow.
20. What Are The Most Common Mistakes That You See Consultants Make?
One of the most typical mistakes, made by consultants is failing to identify that they are in a business partnership. You are not an employee of your client; you collaborate with them rather than for them.
Another common mistake is to concentrate on the solution while ignoring the acceptance. If this is 0, the result will also be zero. Often, it appears that an easy solution with a high level of acceptance is more beneficial than a perfect solution. A subject matter expert will attempt to find a complex solution for others to accept, to prove his expertise.
21. What Are Your Long-Term Goals As A Consultant?
My long-term goals as a consultant are to make sure that I am always improving my skills and knowledge in this field so that I can help my clients in the best way possible. I want to grow in my career, learn new things, and help others around me grow. I want to promote diversity and inclusion in the workplace by actively challenging bias and discrimination whenever I see it and taking a stand to create a more inclusive culture. I want to create a good balance between professional and personal activities.
22. What Advice Do You Have For People Who Want To Be Consultants?
Pay close attention to the details. This way we create confidence with clients by delivering error-free solutions that prove our expertise and the strength of our proposals. Make sure that there are no language, spelling, or arithmetic errors in your work because it will reflect on your entire team.
Don’t be Afraid to Ask (Good) Questions. Asking questions is crucial to how a consultant works. Questions ensure that you understand the tasks you are requested to do and the problems that your client is experiencing. Never be scared to clarify your concerns.
Ask for help. You should develop the ability to solve problems quickly and creatively. In consulting, you will be asked to solve problems that may be new to you. There is almost certainly someone who has done what you are striving to accomplish before and can guide you in getting the solution.
23. What Is The One Thing You Have Learned From This Industry That You Want To Share With Us?
During my time at the company, I learned how to work with people who have different backgrounds, work styles, and preferences, which has allowed me to form meaningful connections with my team members and has also allowed me to learn how to work with a variety of customers. With time, I have become more confident and comfortable with these different types of people and learned how to best work with them to create valuable connections.
24. What Would Your Previous Employer Say About You?
Nothing bad, that’s for sure. I’m 100% convinced that he will recommend me for this post, even if that will mean losing me. I am a very dedicated professional and I demonstrate that with every opportunity. Very focused on achieving our goals, very adaptable in terms of work schedule, and accepting new assignments.
25. What Do You See Yourself Doing In The Next 5 Years?
First, I see myself still in this company, with a strong reputation, and in a leadership position. I have already started to develop my team and my successor. Second, I will be happy that I followed my dream and participated in this interview. Third, I am thankful to this company that offered me the chance and the support to demonstrate my abilities and achieve my goal.
The best way to prepare for any interview is to practice. The best way to practice is by talking about your targets. Know as many details about them as you can. Be able to discuss different aspects of their business and environment. This was the way I answered all questions confidently and knowledgeably.
I would also suggest watching some videos of your target company so that you can better relate to how they run their business.
Those are my interview tips and questions. Share with me your opinion in the comments section below!