A PMO Manager, fully known as a project management office manager, leads the project management department. They are charged with ensuring that the organization meets the right standards when executing projects. These professionals oversee business projects to the latter, ensuring they are delivered on budget and within the right timeframe. Other responsibilities include managing the daily operations of the project management office and continuous project evaluation.
We have something for you if you plan to apply for this role. We will familiarize you with the roles and responsibilities of a project management office manager and the academic, skills, and expedience-related requirements. At the end of our article are two resume examples to help you prepare your CV. Also, go through our FAQs sections to find answers to some of the most common questions about PMO Manager resumes.
PMO Manager Job Description
A PMO (program management office) manager offers strategic and operational support to teams for the successful delivery of programs and projects. They are often charged with overseeing different business projects, ensuring their timely completion. Other duties include ensuring that company standards are upheld throughout the project development lifecycle and offering financial reports and budget outlines to top management.
Because of those roles, PMO managers must have excellent leadership skills, strong attention to detail, and the right technical skills. They collaborate with several professionals in the organization, including departmental managers, business executives, and the PMO team, whom they supervise. Skills needed include excellent project management and communication skills.
PMO Manager Roles and Responsibilities
- Defining, prioritizing, and developing projects in collaboration with other departmental leaders
- Conducting a thorough analysis of financial data, including resource allocation, risks, and project budgets
- Regularly offering financial reports to top-level executives
- Offering correct budget outlines to executives
- Participating in project management planning by prioritizing tasks, setting deadlines, and assigning deliverables
- Documenting different project details, including budget, scope, and justification
- Performing regular and continuous evaluation of projects to ensure compliance with company standards and adherence to budgets and deadlines
- Maintaining accurate documentation of project development, execution, and creation and availing them on request
- Conducting detailed research and drafting new PMO policies and processes
- Improving existing PMO policies and processes for effective development and execution of projects
- Defining and managing SLAs
- Engaging partners in the assigning of resources for successful program and project execution
- Conducting extensive market research and competitive analysis
- Supporting business needs by creating and maintaining workflow documents
- Occasionally facilitating and leading project meetings
- Managing resources, tasks, and changes using tools and processes
- Helping the program manager streamline the program management process and project methodologies across the organization’s departments
- Participating in the development and design of new projects by offering research and assistance to business executives/leaders
- Collaborating with departmental heads to ensure that solutions and changes are effectively implemented
- Encouraging the growth and development of employee skills in the organization
PMO Manager Required Knowledge and Skills
- In-depth knowledge of the specific industry
- Proficiency in different project management software
- Knowledge of project/program management processes and techniques
- Proficiency in Microsoft Office software suite
- Proficiency in different computer systems/computer literacy
- Strong financial acumen
- High level of organization
- Ability to thrive under pressure
- Change management skills
- Excellent Interpersonal skills
- Ability to thrive in team settings
- Excellent leadership skills
- Outstanding verbal and written communication skills
- Strong attention to details
- Extensive collaboration skills
- Excellent multi-tasking skills
- Digital document management systems proficiency
- In-depth understanding of business processes
- Excellent oversight skills
- Training and mentorship skills
PMO Manager Education and Experience
- A Bachelor’s degree in Administration, Business, or any related field
- A PMP (Project Management Professional) certification (not mandatory but recommended)
- Proven experience in project management or coordination
- A minimum number of years of experience in a supervisory role
- Experience using software management software
- Experience working in team and project settings
- Change management experience
PMO Manager Salary
PMO managers are among the highest-paid members of project teams. According to Glassdoor, they earn a base pay of roughly $111,000 and additional payments of $20,000, bringing their average pay to $131,000 or thereabout. Senior PMO managers make $150,000+ yearly, while middle-level managers earn $132,00+ annually. This is definitely a lucrative job if the figures are anything to go by.
PMO Manager CV Example 1
Elijah Oleyade
Physical address: 2435 Old Trail Dr. Reston, Virginia (VA), 30578
Email address: oleyadeelijah@gmail.com
Phone number: (571) 405-8907
Personal Profile
Qualified PMO Manager with 9+ years of experience in project management and coordination. Certified professional with advanced knowledge of 10+ management processes and techniques. Self-motivated team member with strong financial acumen ready to oversee the successful implementation of the project management office for business success.
Work Experience
05/2019- 08/2022, PMO Manager, Virginia Hearts Group of Company, Virginia Beach, Virginia
- Successfully supervised two project managers ensuring the success of $3M+ projects
- Supported 25+ team members on a project-by-project basis
- Built a project management office from scratch with the help of 3 business executives and trained team members on relevant project execution techniques and procedures
- Supported increased productivity and growth for 25+ employees by maintaining a free and supportive environment
- Used Visual Studio to develop custom workflows for tasking automation and improved accountability levels for the $5M organization
- Delivered 30 prioritized sets of projects in close collaboration with project managers and analysts for overall business success
- Took up the role of a primary project manager in 5 global multi-departmental projects, exceeding targeted revenues by an average of $300,000
- Successfully managed risks, changes and issues for 50+ projects, ensuring the successful meeting of variables and targets
03/2015- 02/2019, Project Manager, Toll View Holdings, Cambridge, Massachusetts
- Saved the company an average of 100,000 dollars annually by leading a multi-departmental initiative to enhance overall logistical workflow
- Ensured that 98% of the projects were delivered on time and within the set scope and budget
- Successfully created and attained visions and goals for projects in close collaboration with the C-level suite
- Earned a promotion after 13 months after successfully completing a $3.5M project
- Used different techniques such as competitive analysis, feature requests and customer interviews for successful project scope analysis
- Regularly communicated progress and roadblocks to 5 executive directors and 7+ stakeholders and suggested working recommendations for on-time and on-budget project delivery
- Reduced project risks by an average of 40% through extensive risk management analysis
- Regularly trained 20+ project team members, reducing project-related errors by 35%
- Ensured technical feasibility for 50+ projects by leading and managing their initiation and planning
07/2013- 02/2015, Senior Administrative Assistant, Jack & Jones Company Ltd, Columbus, Ohio
- Improved overall departmental organization by 20% by regularly updating both high-value and general clients in the Customer Relationship Management system
- Updated calendars with the utmost diligence, reducing cases of overbooking by 98%
- Successfully scheduled at least ten appointments daily, ensuring that clients got the help or solutions they needed
- Invested in obtaining extensive knowledge of all company products and services to successfully build and maintain effective relationships with 50+ high-value customers
- Successfully managed communication across five company departments with the help of departmental administrative assistants
- Successfully acted as a point of contact between 5 business executives and 200+ employees
- Created regular reports using programs such as MS Word and Excel and forwarded them to the office management
- Successfully coordinated the daily calendars of 5 senior executives
- Awarded the best administrative support employee in 2014 for exemplary work
Education
- 04/2017- 06/2019, Masters in Project Management, MIT Sloan School of Management, Massachusetts
- 03/2008- 05/2012, Bachelor’s Degree in Project Management, MIT Sloan School of Management, Massachusetts
- 02/2005- 04/2007, High School Diploma, Virginia Beach Senior High School, Virginia Beach, Virginia
Skills
- Languages
- English
- Arabic
- French
Technical Skills
- Resource management
- Team management
- Project management
- Planning
- Reporting
- Microsoft Office Suite
- Budget management
- Digital document management system
- Change management
- Data analysis
Soft Skills
- Adaptability
- Problem-solving
- Leadership
- Verbal and written communication
- Critical thinking
- Time management
- Organization
- Active listening
- Conflict resolution
- Negotiation
- Collaboration
- Empathy
Certifications
- 05/2019, Project Management Professional Certification (PMP)
- 03/2017, IT Information Library Certification (ITIL)
PMO Manager CV Example 2
Grace Michaels
Physical address: 15678 Highlands Mews Ct Herndon, Virginia (VA), 20178
Email address: michaelsgrace78@gmail.com
Phone number: (890) 786-6798
Personal Profile
Certified PMO Manager with extensive experience in project management. Dedicated team worker and project expert with excellent verbal and written communication skills. A fiery go-getter ready to oversee the successful execution of departmental and inter-departmental projects
Work Experience
05/2019- 09/2022, PMO Manager, Fin Tech General Holdings, Tampa, Florida
- Successfully oversaw the delivery of 5+ different types of projects in the project management office, including IT, business and audit and compliance
- Conducted extensive research on every project and accurately forecasted their viability and overall return on investments before presenting results to the 5-member executive team
- Created regular and 100% accurate records and presentations regarding portfolio status
- Collaborated with eight department leaders to successfully define, prioritize and develop departmental and inter-departmental projects
- Performed continuous project evaluation in collaboration with the project management team to ensure 100% compliance with state and federal laws as well as meeting deadlines
- Successfully created effective financial management templates for six types of projects
- Awarded the best project management professional in 2020 for exemplary work
- Ensured the successful execution and delivery of five $1M+ projects in collaboration with inter-departmental project teams
- Mentored 10+ junior project management employees on best techniques, methodologies, and practices
01/2016- 04/2019, Project Coordinator, Over Seas General Investments, Los Angeles, CA
- Successfully coordinated management activities, resources, equipment and information for 30+ projects
- Liaised with 100+ clients in the course of 3 years to identify and define project scope, requirements and objectives
- Regularly assigned tasks to 5+ internal teams and helped with schedule management for different organizational departments
- Regularly prepared and presented detailed and well-written resource, risk, and status reports to the organization’s top managers
- Worked closely with project teams to identify and close communication gaps, completing 80% of the projects a week before the schedule
- Streamlined tracking activities for projects using Microsoft Project, leading to a significant improvement in project estimations
- Collaborated with the financial department and the project management office manager to ensure that project teams had all the necessary tools and equipment
06/2012- 11/2015, Project Analyst, Tony & Bright Investment Solutions, Dallas, Texas
- Worked closely with six departmental project managers for the successful oversight and coordination of projects
- Reviewed 10+ existing contracts and identified gaps that the organization could benefit from
- Conducted extensive feasibility analyses for 50+ proposed projects and presented reports to top management
- Regularly analyzed project data and generated helpful insights hence optimizing general project performance
- Accurately prepared, reviewed and maintained project reports and documentation in collaboration with five other project analysts
- Used logical framework approaches to develop effective project strategy plans
Education
- 05/2008- 04/2012, Bachelor of Arts in Business Management, Harvard School of Business, Boston, Massachusetts
- 02/2006- 03/2008, High School Diploma, General Kraft Senior High School, Richmond, Virginia
Skills
- Languages
- German
- English
- French
Technical Skills
- Change management
- Resource management
- Microsoft Office Suite
- Planning
- Reporting
- Data analysis
- Budgeting
- Team management
- Digital documents management systems
- Project Management
Soft Skills
- Verbal and written communication
- Flexibility
- Decision making
- Persuasion
- Active listening
- Time management
- Critical thinking
- Problem-solving
- Leadership
- Adaptability
- Teamwork
- Critical thinking
- Organization
Certifications
- 05/2018, PMI Risk Management Certification
- 12/2016, Project Management Professional Certification
PMO Manager Frequently Asked Questions (FAQs)
1. Which Technical Skills Should I Include in My Resume
Managing the project management office requires several role-specific skills. These are specialized knowledge and expertise needed in task performance and effective management. Make a point to include most of the following in your resume: Excellent planning skills, outstanding project management skills, excellent risk management skills necessary for meeting key performance indexes; outstanding reporting skills given the regular reports required by project managers and executives; excellent data analysis skills for proper decision-making purposes and an in-depth understanding of different project methodologies.
Other technical skills include excellent resource management skills, outstanding budgeting skills, proficiency in a range of project management tools, team management skills, excellent change management skills, a proper understanding of digital document management systems, and proficiency in the Microsoft Office software suite.
Note that these skills can be learned and sharpened over time. Therefore, we advise you to acquire and better them as you progress in your career.
2. Which Certifications Should I Include in My Resume?
Certifications validate knowledge and signify a commitment to professional and skill advancement, which most employers want. Pursuing the right certifications will always give you an advantage over other job applicants. Luckily, there are several project-management-related and non-related certifications that you can pursue to better your career and qualify for major roles. Here are some:
- PMP is one of the most common project management certifications. It teaches about project initiation, planning, execution, monitoring, control, and closure
- Certified Scrum Master (CSM), a project management certification that teaches scrum values, applications, and practices, thus empowering professionals to help project teams in the proper use of scrum for an improved overall success rate
- PMI Risk Management Professional, which is focused on the identification and mitigation of project risks as well as capitalizing on opportunities
- IT Information Library Certification (ITIL), is a popular IT-related certification that teaches professionals how to organize IT service and support to improve service quality, reduce long-term costs and align with business needs.
All in all, ensure that the certification you include in your resume makes you more skilled and is role-specific
3. Which Keywords Should I Include in My Resume?
Using the right keywords is the magic trick to capturing the hiring manager’s attention that people don’t know yet. These job-specific terms inform the HR professional in charge of staffing that you understand what the job entails and would be a proper fit if given the job. They are also needed for companies with applicant tracking software.
Some of the best keywords to have in your resume include a project management office, project delivery, PRINCE2, project governance, resource management, program management, stakeholder management, project portfolio management, change management, PMO set-up, risk management, PMO services, business process improvement, team management, integration, transformation, program planning, facilitation, auto delivery, budget management, collaboration, etc.
However, avoid keyword stuffing, which may make your resume look generic. These keywords should be evenly spread in the skill and work experience sections.
4. How Can I Become a PMO Manager?
There are certain skills and educational requirements needed for this position that you must have. The first step, as in many jobs, is to pursue the right academic qualification, which in this case can be a Bachelor’s degree in Business, Administration or any related field. Most degree programs take four years, after which you should actively look for a job to gain some experience. As you rise in the ranks, remember to get the right certifications, such as those we covered in FAQ no. 3, to learn more about project management and the requisite skills. You should also apply for a management role, e.g., the business unit leader or project manager, to obtain management experience.
Once you have all the experience and skills required for PMO management, write an excellent resume and apply for a job.
5. What is the Career Path of a PMO Professional?
One of the advantages of working in the project management office is that you get lots of advancement options. The typical PMO Manager’s career path can either be a project team member- assistant project manager- project manager- PMO Manager- PMO Director, or PMO analyst- PMO coordinator- PMO Manager. Overall, you get an easy time progressing in this field with the right project management experience and skill level.
